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Connection issues with the www.ozisuzu.com.au web server
DannyG:
--- Quote from: mux339 on Mar 25, 2020, 11:12:33 AM ---No I don't think so. At my end there is currently a noticeable delay of about 5-10 secs accessing the site, and 1-3 second delay loading pages say 50% of the time. The other 50% is slick and fast - instant.
The "problem" is still there, though it's one I can easily live with.
--- End quote ---
Im still trying to ascertain if the problem is at our end and hence I should be able to rectify it or if it is brought about due to the overload on ISP's at the moment??
mux339:
No idea Danny. All I can say is that there are no internet overload issues at my end, with iiNet as my ISP.
DannyG:
--- Quote from: mux339 on Mar 25, 2020, 11:22:05 AM ---No idea Danny. All I can say is that there are no internet overload issues at my end, with iiNet as my ISP.
--- End quote ---
My concern is that the issue may be out of our hands.
If you look at the tracerts it appears as though our ISP's are bouncing us all over the place before we reach the godaddy servers.
And in most instances the issue appears to start straight away at the very first hops and continues to escalate all the way until it gets to our servers.
So I dont think there is a thing we can do about the issue at this stage in time as we have zero control over how many or where the hops are between our homes and our server. And right at the moment there could be and evidence is showing, there is overload everywhere.
Or am I reading all this wrong? :laughing7:
I can put us on a different server but I dont want to go through the trouble to do so if the issue is going to be exactly the same.
mux339:
--- Quote from: DannyG on Mar 25, 2020, 11:32:22 AM ---
1. My concern is that the issue may be out of our hands.
2. If you look at the tracerts it appears as though our ISP's are bouncing us all over the place before we reach the godaddy servers.
3. And in most instances the issue appears to start straight away at the very first hops and continues to escalate all the way until it gets to our servers.
4. So I dont think there is a thing we can do about the issue at this stage in time as we have zero control over how many or where the hops are between our homes and our server. And right at the moment there could be and evidence is showing, there is overload everywhere.
5. Or am I reading all this wrong? :laughing7:
6. I can put us on a different server but I dont want to go through the trouble to do so if the issue is going to be exactly the same.
--- End quote ---
1. Agreed...most likely situation.
2. I thought that was the way the internet worked anyway.
3. Can't comment as I do not have the knowledge to interpret the tracerts.
4. You are possibly right...(that's a numpty comment, not a professional one)
5. Probably not. You are better at this stuff than many of us. How about a call to Binary Man?
6. My gut feel is to hold off from radical action, and see how the situation continues to develop. We don't want to be spending too much time or money trying to resolve something that is a marginal issue. (For the people that time-out a lot, I appreciate it might not be so marginal.)
Question: How many users are regularly affected by time-outs?
yvesjv:
I'm still affected by the random timeouts... doh.
It's a tough one, but i would suggest it's a routing issue at their end and the right level of support to investigate would be their Level 3 engineers.
It may take a lot of arguing with their Level 1 phone line support to escalate the ticket....
How much would it cost to relocate the www.ozisuzu.com.au server/database/dcerts/domain/etc to aws or similar?
I'd buy a few items to support that.
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