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Which brings us back to Martin's original point; make that agreement in writing, and make it watertight.
Freddie, I see your point but park your vehicle in your driveway and a storm comes while you Holliday in the south of France and floods the vehicle to the roof line. Not an accident. Vehicle gets stolen and never seen again. Not an accident. Apparently Nissan owners in the U.K. Have put enormous pressure on because of bent Chassis problems. And yes the dealer has to bear the responsibility and rectify. You would expect aftermarket suspension should be ADR approved as I said in a previous post.
Quote from: dmax449 on Nov 24, 2017, 05:45:41 PMWhich brings us back to Martin's original point; make that agreement in writing, and make it watertight.And how does the average car buyer do that? Nothing that would stand up in a court of law that’s for sure.
XSMI agree, but it just goes to show how unprincipled the dealer networks for any make of vehicle really are. They will fit what you want with no warning or alert about the consequences of what they are happy to fit. As mentioned, they make extra money supplying items from their suppliers who they have “arrangements” with. It all relies on the unjustified trust of the customer who are led to believe the dealer is “ looking after them”.Most deals are done by the vermin called salespersons. They sell for commission, no other reason.
MagillaThe vehicle did have after market suspension fitted and partly because of that warrnty has been refused. It is the manufacturers perogative to refuse when anything they don't want to cover is used.The suspension may not be the fault at all and it may be better than the OE suspension. It is easily blamed and is being blamed as the cause here, but that may not be actually true. I suspect it would not be true.I modified my suspension to create more up travel to absorb bumps and the rear would bottom with original suspension. That would have meant I would have instant stress loading on my rear axle and chassis area. My thoughts are: the suspension is being zeroed in on, but no one, not even the dealer or parent company has proof it is the cause. PS.Many Japanese based vehicles have been produced with SUB standard steel from falsely specified KOBE steel. Nissan is probably one of those companies and perhaps the steel in the chassis is Not Up To Spec, and that could be why it has bent. If so, NEW VEHICLE is to be provided for reasons of Not Fit For Purpose. There are quite a few Nissan NP300 getting around and some have suspension and other mods fitted and I am not aware of problems with bends in chassis, but that could change.I understand Isuzu has been asked if their vehicles are affected. I believe the reply stated no direct KOBE STEEL is used but they are not sure if any smaller supplier uses KOBE STEEL and therefore could affect some Isuzus too. That is unknown at this stage.
I thought I would post up about a situation a friend of mine has found himself in.He bought a brand new 4X4 NP300 ute and a camper trailer to do a 12 month trip around Australia. His trip involved doing some of the outback dirt roads (Great Central Road etc). Due to this, he decided to option up the NP with aftermarket suspension lift. All arranged by the dealer and fitted pre delivery. The dealer also offered him an extended warranty which he declined.They spent a couple of months preparing for the trip before leaving Canberra. All camper and car weights were well within limits. When in Bourke, they noticed that the chassis on the NP300 had bent. They hadn't even hit the dirt yet. The car and camper were towed back to Dubbo where everything was weighed and found to be within limits.Warranty claim was rejected due to "aftermarket accessories fitted and external forces". It made no difference that the suspension modification was done/arranged pre delivery by the dealer. Insurance was also denied. He has been left high and dry with a $40,000 to $50,000 write off.He came home, got his 18 year old Prado, and has now completed 16,000kms of his trip in that.I'm not posting this to bag Nissan. Please find a "bent chassis" thread if you want to take this thread in that direction.I'm posting this to let people know that they should have the "warranty" conversation with their dealer, and get a written warranty if they choose to have accessories or mods done pre delivery. I know that many people choose to have aftermarket mods and accessories fitted pre delivery because they believe that they will be covered by warranty.CheersMartin
Martin, I understand, and appreciate, the point that you make about warranty.It would be helpful to know the details of the aftermarket suspension that was fitted, in order to provide context to the discussion. People want to know how and why things bend so they can avoid similar pitfalls.
just had OEM suspension fitted to my MUX by ARB, speaking to the guys at ARB they assured me that everything they sell and fit does not affect warranty including the suspension they just fitted to my MUX, he said that If you break somthing on your vehicle and isuzu claim its directly a result of the After market ARB parts/ accesories then get them to put it in writing and fowaerd it to ARB and they will have to take care of it.