General Boards > Off Topic
Be warranty aware - new car buyers and pre delivery aftermarket mods/accessories
sdouglas:
It becomes an insurance issue if you can't get a satisfactory result from the manufacturer. They have the resources to get you back on the road and then they can chase up being compensated. On face value the owner of the vehicle has done nothing wrong or illegal to a vehicle which is not fit for purpose. This is one of the reasons we all pay insurance. Sure you could argue these type of claims add to all our premiums but I for one think this is the course of action reasonable.
Freddie:
If the fault is not caused by an accident, it is accident insurance afterall, then it is not an insurance claim, I would think.
If a bearing blows in the engine, is that claimable on insurance if IUA says the bearing failure was due to, let’s say, a performance chip? Don’t think so.
tom60:
I would have thought a vehicle warranty was void when there is a defect which could be attributed to the subsequent fitting of an after-market component.
In this case Nissan had nothing to do with the altered suspension so any warranty issue would be between the owner and the supplier. In this case the dealer. Obviously most dealers will try to avoid responsibility by implying or stating the owner needs to deal directly with the company that did the suspension upgrade. Or they will say the owner overloaded the vehicle and did the damage. The company who upgraded the suspension will probably state they don't have any contractual obligations or responsibility towards the owner because their client was the dealer.
The cynic in me would say insurance companies exist to take your money; remove operating expenses; and give the remainder to their shareholders. The LAST thing they will want to do is give the customer money. They employ in-house lawyers to minimise that happening.
mux339:
Yes, very well said Tom. The person to target here for justice must be the dealer, who entered into an agreement to modify the vehicle, on the new owner's behalf, before finalisation of the sale. Which brings us back to Martin's original point; make that agreement in writing, and make it watertight.
sdouglas:
Freddie, I see your point but park your vehicle in your driveway and a storm comes while you Holliday in the south of France and floods the vehicle to the roof line. Not an accident. Vehicle gets stolen and never seen again. Not an accident. Apparently Nissan owners in the U.K. Have put enormous pressure on because of bent Chassis problems. And yes the dealer has to bear the responsibility and rectify. You would expect aftermarket suspension should be ADR approved as I said in a previous post.
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